You are here : Tech Support
  Search

 

 

Browse Tech Support
Tech Support & Service Minimize

Michrom strives to provide the best possible Technical Support and Service to our customers.  We have over 20 years of HPLC and LC/MS instrumentation and application experience in the life sciences.  Please allow us the opportunity to help find the answer to your question.

Michrom strives to provide the best possible Technical Support and Service to our customers.  We have over 20 years of HPLC and LC/MS instrumentation and application experience in the life sciences.  Please allow us the opportunity to help find the answer to your question.

Online Manuals & How To Guides

 Software Updates
Find detailed information on our instruments, consumables and MS sources Access to the latest software updates, enhancments and features
   
Frequently Asked Questions General Product Information
Get answers to the most common questions Get the information you need prior to a purchase

 

Online Manuals & How To Guides

 Software Updates
Find detailed information on our instruments, consumables and MS sources Access to the latest software updates, enhancments and features
   
Frequently Asked Questions General Product Information
Get answers to the most common questions Get the information you need prior to a purchase

 
Contact Support
Hours: 8 AM - 5 PM PST M-F
Phone: (530) 888-6498
Fax: (530) 888-8295

 

► Join WebEX Support Session
Hours: 8 AM - 5 PM PST M-F
Phone: (530) 888-6498
Fax: (530) 888-8295

 

► Join WebEX Support Session
Phone Support Minimize

Michrom offers free technical support for our entire product line.  We do not believe in answering machines or voicemail.  You will always speak with a live person Monday through Friday between the hours of 8am and 5pm PST.

Michrom offers free technical support for our entire product line.  We do not believe in answering machines or voicemail.  You will always speak with a live person Monday through Friday between the hours of 8am and 5pm PST.

On-Site Installation Minimize

Michrom offers on-site installation and training whenever a new HPLC system is purchased.  The installation is scheduled at the customer's convenience.

Michrom offers on-site installation and training whenever a new HPLC system is purchased.  The installation is scheduled at the customer's convenience.

On-Site Service Minimize

Michrom offers on-site service for our HPLC instrumentation.  Various service and maintenance contracts are available for purchase after the warranty period.

Michrom offers on-site service for our HPLC instrumentation.  Various service and maintenance contracts are available for purchase after the warranty period.

webEX Minimize

Michrom offers the latest in support technologies with WebEX.  WebEX allows instantaneous training, trouble-shooting and instrument control by our trained support representatives live over the internet. 

Michrom offers the latest in support technologies with WebEX.  WebEX allows instantaneous training, trouble-shooting and instrument control by our trained support representatives live over the internet. 


Copyright 2009 by Michrom Bioresources, Inc.
Privacy StatementTerms Of Use